Refund Policy

We stand behind the quality of our products and your satisfaction. If an item doesn't work for you, we have a straightforward Refund Policy to ensure a hassle-free return and/or refund process.

Refund for Labelled or Shipped Orders

Customers must wait for the item to arrive and initiate a return as per our Return Policy before a refund can be processed. Once the item is received, you can then start the return process as outlined in our Return Policy.

Refunds for Returned Items

Once we receive your returned item at our warehouse, we will process your refund. To ensure the fastest possible processing, please provide us with the Return Tracking Number.

The refund will be credited back to the original payment method used for the purchase. Please note that the time it takes for the credit to appear in your account will depend on your financial institution's processing timeframe.

Refunds for Shipping and Tax Fees

Refunds do not include any shipping and tax fees listed on the invoice, except in cases where the order has not yet shipped or due to unforeseen faulty service.

We aim to make the refund process as smooth and convenient as possible. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team.