Cancellation Policy
Order Cancellation:
You may cancel your order and receive a full refund if the order has not yet been processed for shipment. Once the order has been processed or assigned a Tracking Number, it can no longer be canceled.
Late Cancellations:
If you request to cancel an order after it has been processed or shipped, we will treat this as a return. Please refer to our return policy for instructions on how to return the product and initiate a refund, if eligible.
We strive to ensure a smooth and hassle-free experience for our customers. For further assistance with cancellations, please feel free to contact our customer support team at contact@originalmuddymat.com or by clicking "Contact Us" below.